i was finishing up full length I, and the test froze on me during the first few minutes of the biology section (i know almost done). when it unfroze, it showed that i only had 6 minutes left to take the section, thus, i just ended the session (and why it shows that i have a score of 1). can i just do a separate bio test to see how my score has changed from the diagnostic? is there any way that i'll be able to take the future full lengths on my mac?
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In general, try to take the Full-Length in Internet Explorer (if you have that on your Mac) -- I've sometimes heard similar glitches happening in Safari, Firefox and Chrome. Also, make sure to clear your cache (you can look up online how to do this if you don't know how). If that still doesn't help, I would encourage you to use another computer for Full-Lengths.
That being said, I can reset the Full-Length for you. I would encourage you to write down your answers for Physical Sciences and Verbal, and copy your Writing Samples if you wrote them. Then just send me an email and ask me to reset the test; I can call the main number and have them reset it.
-Alex
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